Your employees are the DNA of your business. When lines of communication are broken or fragmented, the value and efficiency of your business break down as well.
SIS Systems Research surveyed a pool of 100 employees at different businesses and discovered they utilize a wide variety of tools to communicate. With the myriad of communication devices and methods available today, it would make sense to that organizations should be able to improve communication processes to save both time and money.
Unfortunately, the growth of these new communication technologies has forced users to split their attention between multiple devices and applications, causing communication overload and the rising cost of fragmentation attention.
This graphic by our friends at Socialcast breaks it all down for us visually.
Click to enlarge.