How Twitter users are getting their questions answered

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Have you ever asked a question out to the world in hopes of getting a crowdsourced response? Millions of people do this every day. They use social networks like Facebook and Twitter to get answers of various importance to them. Is it really working?

“We answer more questions on Twitter every day than we do anywhere else,” said Gail Umbridge at Honda Naperville. “It’s an imperative tool for connecting with our customers.”

For others, Twitter is more of a personal question tool. There are sites like Quora that are specifically designed for questions and answers, but Twitter is still the tool of choice for most. Are they getting the answers?

This graphic by our friends at inboxQ asks the question and finds the answers about questions and answers on social media. Click to enlarge.

Twitter Loaded Questions: How People Ask and Answer Questions on Twitter
InboxQ – Answer Questions on Twitter

Written by JD Rucker

+JD Rucker is Editor at Soshable, a Social Media Marketing Blog. He is a Christian, a husband, a father, and founder of both Judeo Christian Church and Dealer Authority. He drinks a lot of coffee, usually in the form of a 5-shot espresso over ice. Find him on Twitter, Facebook, and Pinterest.

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