The growth of “social business”

A very large majority of people on the internet are using social media in one way or another. It’s surrounding us and we’re rallying around it. Businesses have been tapping into this growing industry for years and it has reached a tipping point to where social is encompassing business and becoming the primary tool used by many.

This infographic by our friends at GetSatisfaction breaks down the current and gives us a view to the future of the segment. Will we be using Google+ and Facebook to pump out most of our marketing and customer interaction in the near future? Some already are.

Click to enlarge.