A whimsical look at the future of the IT help desk

IT Help Desk

Tech help desks have a stigma that surrounds them. Long waits. Frustrations. Failures. Calling them is rarely a pleasant activity.

Things will be changing. It isn’t necessarily the people that will change but the way that tech support is delivered is in the process of changing to a more user-friendly, cloud-based activity. This graphic by Nimsoft breaks it down nicely for us. Click to enlarge.

Future of the IT Help Desk
From: Boston Nissan Dealers Via: Automotive SEO

Written by Scarlett Madison

+Scarlett Madison is a mom and a friend. She blogs for a living at Social News Watch but really prefers to read more than write. Find her on Twitter, Facebook, and Pinterest.
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