One of the primary goals of software (at least in theory) is to make things easier. It’s a simple, almost too-obvious concept, but one that users seem to find elusive with the constant need to upgrade, update, and search for the latest and greatest. It’s turning into a part of daily business to keep our computers and mobile devices up to date with the products that are supposed to improve efficiency and productivity.
As the survey below shows, they’re not pleased.
At what point do these updates get in the way rather than enhance our productivity? When does technology start to outsmart itself?