It’s easy to sell the negative as a positive when political spin is applied. They’re just getting more traffic than they expected, right? Considering how long they’ve had to perfect the site and the extent that it has been buzzed over the years, it’s totally unacceptable that they would break under any traffic load, let along one that isn’t really all that tremendous.
Six days into the launch of insurance marketplaces created by the new health-care law, the federal government acknowledged for the first time Sunday it needed to fix design and software problems that have kept customers from applying online for coverage.
The Obama administration said last week that an unanticipated surge of Web traffic caused most of the problems and was a sign of high demand by people seeking to buy coverage under the new law.