The importance of cloud glitches

With all technology, there will be problems. No technology is perfect and there will be errors, broken aspects, and malfunctions that often result in the geek’s least favorite word: glitch.

The public nature of public cloud means every hiccup — as much as it gets disclosed — gets scrutinized. And rightly so. Last week’s issue with Microsoft Windows Azure was no exception. While the service degradation affected customers’ ability to move new code from staging to production, did not affect end-users’ experience. But, the fact that the issue affected so many regions, raised eyebrows. And again, it should have.