Author: Drew Hendricks

Drew Hendricks

Drew Hendricks is an SEO and Social Media specialist living in Seattle, Washington. Drew writes words that people enjoy reading every moment they are awake.

5 ways companies can use social media to manage customer relations

5 ways companies can use social media to manage customer relations

The internet gives everyone a voice, and that’s a beautiful thing. However, the things people say online can actually have a bigger impact than they think. When an unhappy customer goes online and leaves a bad review of a business, other customers take it to heart and the company looses business– maybe just a little at first, but when companies start to develop a bad reputation online, it can spread and grow in the blink of an eye. Luckily there are ways that businesses can help prevent that.   Creating a good online presence Everyone wants to have a strong online presence, especially businesses….

5 apps to keep track of sports

5 apps to keep track of sports

Keeping up with the world of sports can be a challenge, but not if all the info is right on a smartphone. When it comes to choosing the right apps, don’t forget about the constantly evolving games every fan should be following. Whether it’s cricket in India or the NFL, if the sport exists, there’s probably an app for that. Choose apps that work on both Android and iOs to avoid any face-palming moments down the road. There are endless apps available, so how can fans and sports betters know which are best? Some are free, some are more user-friendly and some offer real-time coverage. To make things simple,…

Hipmunk Vs. Kayak: which company helps customers the most

Hipmunk Vs. Kayak: which company helps customers the most

When it comes to getting a great deal on travel, there are numerous online sites to choose from. Two of the most popular, Hipmunk and Kayak, are going head to head when it comes to features and customer service. Whether someone wants to plan a full trip in minutes or get some suggestions on activities, both sites offer plenty of support. However, customer service is still at the heart of travel companies, so which one comes out ahead? Here’s a side by side comparison of the two sites. Keep in mind that personal preference still plays a role, and the interface between the two both have pros and cons. Customer…

Why Google decided to give everyone 15GB

Why Google decided to give everyone 15GB

When Google debuted its Gmail e-mail service in 2004, the Internet community thought it was a joke. Not just because the service debuted on April Fool’s Day, but because Google promised storage space of 1 gigabyte – for starters. Its competitors, like Hotmail, offered 2 megabytes of storage, with paying customers eligible for an additional 2 megabytes. However, as Google enjoys its online dominance by upping the offering to 15 gigabytes across three of its key services, perhaps the Menlo Park-based company is the one having the last laugh.   Trimming the fat Amid all the hoopla over more…

3 signs it

3 signs it's time for a dedicated server

Small business owners know they need internet presence, but what many people don’t realize–often until it’s too late–is that there’s a big difference between a website and a web page. When many business owners think they’re getting a website, they’re actually getting a web page. Web pages are generally low cost or free, but they share space with other people. This means the options are limited, speeds can be slow, but it’s a good choice for a very small business. A “shared hosting account” is a great way to save money, but there are of course risks. There’s a reason people can get one of these accounts…

3 ways the internet is revolutionizing invention

3 ways the internet is revolutionizing invention

The process of invention may be intrinsic to human nature and almost entirely unique to humankind, but the process of attributing credit to individual inventors and empowering those inventors to earn a living from the fruits of their ideas has been a long and often arduous one. The changing landscape of inventions and patents Today patent law is incredibly nuanced and complex, but back in 500 BC when the Greeks first held forth that whosoever invented something which improved quality of life should be guaranteed the ability to profit from that invention for a period of no less than one year, laws…

5 things American Idol can teach businesses about social media

5 things American Idol can teach businesses about social media

There are a lot of ways that Hollywood has changed the way we use the internet. On one side, the internet is an incredible well of knowledge and innovation, a place of creativity, inspiration, and easy communication. There is no question that the internet has, for better or for worse, morphed the way we view ourselves and our place in society. Consequentially, it has also changed entertainment, marketing, and networking. Alongside the innovations of the internet and of new technology are the innovators who use these tools and give them purpose. There is no point in having this technology if no…

How LED lights are made

How LED lights are made

LED lights are small, but integral components in our technology. From tiny blips of light that serve as electronics indicators, to large-scale LED clusters that form business signs, these diodes have played an impactful role in the history of electronics and computing. LEDs were a brainchild of the 1960s, an era marked by innovation and competition in the semiconductor field, as researchers strived to propel their companies to the forefront of technology. As several big players, including Texas Instruments, Bell Laboratories, RCA, and GE jumped into the race, LEDs have developed as increasingly…

Top 5 startup logos

Top 5 startup logos

Designing a startup logo is as important as an impactful mission statement. It embodies the identity of a company, conveys its purpose and soul. A well-defined logo should be a snapshot of what a startup is all about. From the typeface to the borders and color schemes, it all counts. Whether a startup is beginning from scratch or redesigning their logo, it should be with an eye toward future use. Will a graphic design work with custom neon signs in a storefront, as an online masthead, and in promotional emails? If not, get back to the drawing board. A logo should be memorable and versatile for company…

A small business guide to tackling big data

A small business guide to tackling big data

It’s called having business intelligence, savvy, and it doesn’t just mean knowing the ropes or being well versed with the client. It means having an eye to the current, an intuitive ability to respond to the river of data coursing through your company, and if yours is a small business, it probably means knowing where to turn to have that information processed, organized, and returned to you in palatable “intelligence” packets. If you are operating a small business you might be missing serious opportunities if you aren’t paying attention to everything your business is telling you….

The 10 most popular cars to give teen drivers

The 10 most popular cars to give teen drivers

So, your teenager has passed his or her driving test. Congratulations! And now they want to share your car! Out of the question! As proud as you are of them, there’s no way you’re letting them get behind the wheel of your trusty automobile. It’s time for them to learn the responsibility of maintaining their own car. But where to begin? Here are the 10 most popular cars to give teen drivers.   1. Audi A3 CarInsurance.com rated the Audi A3 the top choice for young drivers for two straight years. The long-term reliability, safety ratings, fuel consumption and insurance costs offset the fairly…

5 tips for launching a product

5 tips for launching a product

There are many ways to go about launching a new product, and there are many ways to fail before you even get off the ground.  It’s not a myth that most new businesses fail.  From funding troubles to challenges in connecting with the market, there are numerous dangers waiting for both entrepreneurs and product managers. However, there are some best practices for creating a successful product launch.  Here are five of them.   Know your market Large companies spend as much time studying the marketplace as they do in research and development on the product.  In the build-up to a product…

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