To mark, or not to mark: The nuisance of spam
Spam is annoying. Period. There is always a random e-mail that we receive and don’t even bother to open but just send it right to the trash. We all know spam as something that is a nuisance when it comes to e-mails. But community managers have a difficult time with it as well when it comes to their social media platforms. Many people don’t think before they type. If you consider the volume of poor texting that people do regularly on their iPhone you would know what I mean. Comments are said that shouldn’t be said and once they are posted, they are forgotten about by the user. However when it comes managing…