Posts Tagged ‘jd power’

jd power posts
Voice calls are still the biggest complaint of cell users

Voice calls are still the biggest complaint of cell users

J.D. Power and Associates is reporting in their U.S. 2011 Wireless Network Quality Performance Study that performance levels for networks differ greatly depending on whether devices are used for voice, text, or data. Voice calls are the most challenging for wireless customers, followed by data. For data, slow downloads are the biggest complaint over connection failures or email problems. The same type of complaints are associated with calls, as audio quality has eclipsed dropped calls as the top concern. “Based on the varying degree of consistency with overall network performance, it’s…

Keep up to date with all the latest content by subscribing to one of our newsletters below. Weekly Digest is sent once a week with the most popular posts in the past 7 days, while the Daily Posts newsletter is sent once a day with all the posts published in the past 24 hours. No spam.

 
SUBMIT A TIP
Have a great bit of news to share with our readers? Use the form below to submit it to our editors. You may submit any tip that you wish anonymously, but if you wish to get a reply from us, be sure to include your email. Thank you.
Message:
Name (optional):
Email (optional):
4 + 3 =