Time Warner Cable has suffered a major outage across the country

TECHi's Author Jesseb Shiloh
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Jesseb Shiloh
Jesseb Shiloh
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Is it a case of outage musical chairs that is being played out at the moment? Time Warner is the latest company to fall victim when it comes to its Internet services offered to those living in the U.S., and it certainly looks as though the East Coast has been affected a whole lot more seriously than anywhere else. Needless to say, Time Warner customers who were less than pleased with the outage and had not so kind words to share over social media showed just how short on patience we are these days, and it is to be expected in such a fast paced world, not to mention how we do expect a certain minimum level of service or uptime with the amount of money we fork out for such services.

Cnet

Cnet

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Time Warner Cable customers across the US woke up Wednesday to an Internet outage. A site called DownDetector has been tracking the Time Warner Cable outage, showing a heat map of where the outages are occurring. Earlier this morning, many people in California were affected, as well as many of the company’s customers in the Northeast. As of this writing, the outages in California and Texas seemed to have eased, but the Northeast is still experiencing widespread outages in several areas, including New York City. It’s not clear, however, how up-to-date that tracking actually is. Time Warner Cable has 11.4 million subscribers in the United States. Not surprisingly, those who have been affected by the outage have gone to Twitter — apparently by accessing the service on another provider’s network — to complain that Time Warner Cable service is down. Many of the tweets simply state that Time Warner Cable’s service is down, while others added a comical twist. “Time Warner nationwide outage: wireless carriers squeal with glee at all the data overage charges they’ll pocket,” one person wrote. Time Warner Cable has kept details on the outage close to the vest. At approximately 4 a.m. PT on Wednesday, the company tweeted that it’s “working to restore services to all areas as quickly as possible,” though it wouldn’t provide an estimated restoration time. As of this writing, there have been no updates to the Twitter account.

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