TECHi's Analysis
122 wordsSpinning off Facebook Messenger into a separate service made sense, as did acquiring WhatsApp, but why in the world did Facebook do both? The reason for that is actually pretty simple: Facebook wanted to take two different approaches to instant messaging. Whereas WhatsApp is supposed to be a pure messaging app, Facebook Messenger is supposed to be more like Asian messaging apps, such as Line and WeChat, which are the digital equivalent of a Swiss Army knife. By that I mean they allow users to do things like buy movies tickets and order food without having to leave the app. To further that goal, the company has joined forces to Uber to allow Messenger users to order rides from within the app.