The response to Jay Z’s controversial new music streaming service has been… not so good. Words like “arrogant” and “elitist” have been thrown around when describing both the service and the dozen or so music artists that helped found it. Whatever image Tidal tried to create for itself in the beginning has been corrupted beyond recognition at this point, which is why the service is working so hard to clear up any “misinformation” and give us a detailed explanation of the service’s vision.