It seems that back in 2006, Verizon might have used information they had on their customers to create targeted marketing campaigns without informing them of their right to opt out from these campaigns. However it seems that it was only in 2013 that the FCC had discovered Verizon’s violation, which was thanks to Verizon’s own representatives who discovered it a little too late. According to Travis LeBlanc, the Acting Chief of the FCC’s Enforcement Bureau via the FCC’s website, “In today’s increasingly connected world, it is critical that every phone company honor its duty to inform customers of their privacy choices and then to respect those choices. It is plainly unacceptable for any phone company to use its customers’ personal information for thousands of marketing campaigns without even giving them the choice to opt out.”