Home Microsoft Microsoft has halted the rollout of the Windows Phone 8.1 update

Microsoft has halted the rollout of the Windows Phone 8.1 update

0

Earlier it was reported that Microsoft had begun rolling out the Windows Phone 8.1 update to those who have the Developer Preview, as well as to owners of the Nokia Lumia 625 and Lumia 925. That being said, it looks like the rollout of the update has since been halted. This is apparently due to some issues experienced by Windows Phone 8 users who use BitLocker to upgraded to Windows Phone 8.1. According to a statement issued by Microsoft, “We are currently investigating the issue. We have paused delivery of the update to customers using the Preview for Developers, and will resume once a fix is in place. Customers whose phones have been affected should use the Nokia Software Recovery Tool to return your Lumia to a normal commercial software state before downloading the Lumia Cyan update.”

Its the scenario which those who updated their phones early to the Windows Phone 8.1 Developer Preview most feared – that it will be a one-way route which will leave them stranded with a version of Windows Phone 8.1 which was not quite the version of WP8.1 everyone else had. Due to the issues some Windows Phone 8 users who use Bitlocker has had upgrading to WP8.1 Microsoft has halted the roll-out of the software update to WP8.1 Developer Preview users. In a statement given to WPC they said: “We are currently investigating the issue. We have paused delivery of the update to customers using the Preview for Developers, and will resume once a fix is in place. Customers whose phones have been affected should use the Nokia Software Recovery Tool to return your Lumia to a normal commercial software state before downloading the Lumia Cyan update.” It seems, for now at least, either WP8.1 DP users wait for Microsoft to issue a fix and resume the roll-out, or they could use Nokia’s Software Recovery Tool to get back to WP8 and then update the usual way to WP8.1. Depending on their apps and settings this may involve some data loss. Of course I think for most users this is a moot issue – WP8.1 has only rolled out to the NL 625 and 925, so the majority of devices are, like DP users, still waiting also, and hopefully Microsoft will fix the issue sooner rather than later.

LEAVE A REPLY

Please enter your comment!
Please enter your name here