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Pay TV companies make their customers curse more than any other

Call analytics firm Marchex has done an exhaustive study detailing which companies’ customers are most likely to curse them out over the telephone and has found that satellite TV and cable TV providers rank first and third among all industries, respectively.

Earlier this year, we released a state-by-state study looking at where consumers were most likely to flip out and curse when on the phone with a business, and we found that consumers from Ohio colorfully earned that distinction.

 

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