Samsung’s crappy software is what’s killing its mobile business

Samsung’s position at the top of the smartphone market is becoming more and more precarious, as the company has been losing startling amounts of market share and profit in recent months. The reason for this, according to some of the company’s former executives, is that it has no idea what it’s doing when it comes to software. Gone are the days when a company could sell a smartphone almost entirely through its specs, which is what Samsung specializes in. Nowadays, consumers are looking for a smooth software experience, useful features, and as little bloat as possible, which anyone who’s owned a Samsung smartphone will tell you is something the company sucks at providing.