Shopping is an integral part of our lives and many are taking their business to the web. Whether buying accessories online or groceries in-store, customers expect to be embraced by your company. There are several ways in achieving this, however, it can sometimes be easier to include your consumer’s within the physical store than on the internet, since that is what we are used to doing.
Firstly, businesses need to become familiar with ways in making customers feel like they are a part of a community – your community and this infographic will help in learning the steps to joining the online culture.
This infographic from Visual.ly comes to us via Honda Denver and explores “7 Reasons to Embrace Online Culture”. Click to enlarge.
Hat Tips: Raleigh Toyota
What customers really expect from your business
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