The advent of global and communications technologies has been at the forefront of business and consumer industries for years, allowing us to share data, ideas and collaborative tools instantly around the world. However, the private sector isn’t the only industry to be revolutionized by the digital age.
Technological advances in the public sector has seen a huge growth as the need for reliable communication tools and state-of-the-art devices rises in an effort to save lives and serve the community.
Innovative technology for civil servants
In 2006, the state of New York approved the funds for the testing of mobile technologies to measure their effectiveness for Child Protective Services. They also helped in assisting caseworkers with handling their caseload. Laptops, tablets, digital pens, cell phones and telephone dictation services were all tested on how functional they were for case documentation. After seeing positive result, New York City Caseworkers are now being provided with high end tablets and laptops designed for better efficiency and always-on communication.
In the case of firefighters, new technologies have emerged such as the thermal imaging systems, allowing firefighters to view hot spots using thermal heat maps, even while immersed in smoke. To help police officers, crime lights (each with different wavelengths to pick up on everything from hairs to fibers), advanced cameras, and GPS technology are instrumental in assisting them keep their communities safe.
Software and technology for healthcare workers
Many of these new technologies are being implemented into the courses required for completion of a degree. For instance, when going through the process for CBT College Medical Assisting certificates, students are taught about new patient management software. These types of software eliminate the need for paper documents by processing billing, claims, records and appointments within one electronic system.
Other innovations such as hematology analyzers and PACS (Patient Archiving and Communication System) are providing something to the patient and the hospital that was previously not present. It's through these systems that radiological images are stored and patient safety is highlighted by reducing the instances of human error.
Revolutionary technology in the legal field
Lawyers are sure to keep all forms
Given the amount of paper used, it's important to cut waste when able. There are now many e-filing options and in fact, some states are requiring that all documents submitted to the state are electronic. Electronic billing is now an option for attorneys as well that many are implementing into their firms.
It is through technological innovations that those in the public sector can continue to grow and evolve to become a group or system that is effective and efficient to those they serve. As more technologies emerge and are implemented, it'll mean for a smooth process in all aspects.
