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Restaurant attacked with bad reviews following Google Glass ban

Last month the Google rating of Feast suddenly plummeted to three stars, thanks to a series of 13 one-star customer reviews. Upon investigation, it became apparent that all 13 of them were written by irate Google Glass aficionados, furious that the restaurant had deigned to ask one woman to remove her Google Glass. According to management, customers had expressed privacy concerns over the device in the past, so when Glass-wearer Katy Kasmai walked in last month, she was politely asked to remove it. Instead she walked out, and then wrote a post about it on Google+, which in turn spurred 12 of her Glass-loving followers to write reviews like “Luddites can’t serve good food,” and “Ignorant bigots and hateful. Perhaps being illegally discriminate too.”

It’s only been a few months since the infamous anti-Google Glass bar incident in San Francisco, and now it looks like some users of the device are fighting back. It all started in April when Google Glass user Katy Kasmai was asked to remove her device at a restaurant called Feast in New York City. Instead of complying with the request, she decided to leave. But soon after, Kasmai posted a one-star review of the restaurant, setting off the latest in a series of public debates about Glass. Kasmai’s review, which appears on Google’s restaurant reviews, reads, “Got denied service on a Sunday afternoon for wearing Google Glass.” In addition to the short one-star review, she also posted the following message to her Google+ page, which has over 3,000 followers: “For the first time ever this place, Feast, in #NYC just asked that I remove +Google Glass because customers have complained of privacy concerns in the past. Never has happened to me before in the one year I’ve had Glass.”


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Written by Alfie Joshua

Alfie Joshua is the editor at Auto in the News. Find him on Twitter, and Pinterest.

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