Apple’s big press conference is on now, and apparently Apple’s plan is to rag on other phone manufacturers and prove beyond a doubt that the hysterics surrounding the iPhone 4 antenna issue are being overblown.
According to Apple, only 0.55% of all iPhone 4 buyers called to talk to tech support about an antenna issue. The return rate for the iPhone 4 is lower than for the 3GS, which had zero known hardware issues. According to AT&T, the iPhone 4 drops only 1 more call per 100 calls than the 3GS.
Apple also took the opportunity to explain how every phone suffers from this issue, and demonstrated with the Blackberry bold and the HTC Droid Eris.
So what is the implication? That the media and blogger response to this issue is massively overestimated, and that this is an issue that affects all phones but that Apple is somehow being victimized here.
All in all, if the data is correct then this is an issue that affects a small minority of iPhone 4 users, and the news from Apple today is free cases or bumpers for all, and full refunds for anyone not entirely satisfied.
Is this enough? Will this issue be put to bed for good now?
Image: Macworld
3 Comments »
I wish Apple would also address the problem of me not being able to see my iPhone 4 screen when I cover my eyes. This is definitely a design flaw that must be addressed!
People need to realize the iPhone 4 has more problems then just the antenna issue. If fact, that may be the least of their worries since it can be easily fixed with a bumper case. My phone has a very annoying proximity sensor issue that I need to get fixed but haven’t had time to drive the three hours to an iPhone store.
While the antenna issue is a design flaw people need to realize their are more pressing issues with this phone that need to be fixed first.
If the iPhone 4 cost £200 then I wouldn’t complain about these issues, but when you’ve paid £600 for a phone you better be sure it works properly. You wouldn’t buy a Ferrari that had a faulty gearbox would you? You’re supposed to pay for what you get so I am sorry Stevie, £600 for the new iPhone is simply not worth it. Heck I wouldn’t even fork out £400.