Online shopping this holiday season failed to meet expectations

Consumers in the U.S. spent over $40 billion online during the holiday season. While this shows about a 10% growth from last year it still failed to meet expectations. comScore blamed the shortened holiday calendar as the reason for the small increase. This is the latest unfortunate event for the e-commerce space, especially in the face of embarrassing mishaps on the part of UPS and FedEx when packages couldn’t be delivered by Christmas Day.