
A whimsical look at the future of the IT help desk
Tech help desks have a stigma that surrounds them. Long waits. Frustrations. Failures. Calling them is rarely a pleasant activity. Things will be...
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TECHi reporting and analysis covering user. 79 articles, newest first.

Tech help desks have a stigma that surrounds them. Long waits. Frustrations. Failures. Calling them is rarely a pleasant activity. Things will be...

You would think that those who earn an online web design degree are almost prone to become great designers; with all the free time and flexibility online...
According to the LA Times, Google+ interest is fading. According to logic, history, and common sense, Google+ is exactly where it needs to be. Lest we...

Microsoft really wants more cloud Customer Relationship Management (CRM) clients and now they're willing to pay for them. Medium-sized companies with...
It was fun while it lasted. Something new and shiny popped into our social media lives in the last month that offered nearly everything we've ever wanted....


How cool is this? The answer, before you read any further or watch the video for additional information, is this: really cool. The Biological Cybernetics Lab at Tsukuba University here demonstrate a robotic arm that


Who said the internet was a sunshiney liberal wonderland of free speech? In an attempt to steer the internet, a group of conservatives calling themselves...

Foursquare's looking for a search suitor, and Google, Microsoft, and Yahoo are all on board to whisper sweet nothings into the geotagging maiden's ear....

all the chatter regarding the great democratizing power of the internet - its capacity to enable a...

On the web, small, seemingly insignificant things can have incredibly wide-reaching effects. A small ad placed next to a search result might be the start...

Today the internet seems to have changed the information aspect, it just actually smashed the monopoly of the old media. Newspapers, television networks,...
The entertainment industry has embarked in an all-out war against piracy around the globe, with the hopes of scaring would-be pirates from illegally...

When Twitter finally hit the mainstream press in 2009, you could essentially predict the comments on every...

It looks as though Facebook might face a court appearance before a federal judge in Canada real soon. This ongoing battle has to do with Facebook's...

If you're a web designer, web user or a human being who's touched a computer in the last year, you probably know that HTML5 is kind of a big deal.Well,...

Skype has been building itself up to becoming the most respected and used Internet phone company on the net, in fact, you would be hard pressed to find...

Mike Beltzner, Director of Firefox, presented a slide show to the Mozilla community, outlining possible new features planned for Firefox 4, although he...

Robots, man. Freaking robots. Your robotic fix today comes from PhD student Ji-Dong Yim, who has built two cell phone robots, Callo and Cally (get it?...

Apple, always the innovator, is looking for the key to your heart. Security is a major concern in computing, particularly with smaller mobile devices...

We see the avant-garde every day, in every discipline; across visual art, industrial design, music, architecture, hell, even cooking, creatives are making...

Google is now rolling out subtle changes to their look and feel and site updates to some regions. Google, well known for their simple homepage and only...

With its most recent changes, Facebook is aiming for a more social and accessible web. But at what cost to privacy? As Facebook closes in on half a...